Returns & Exchanges

At Frøya Organics, we want you to be completely satisfied with your sustainable purchase; if you are not, we offer a 30-day return window for items in their original, unused condition. We are committed to ensuring your experience with our organic products is seamless from delivery to potential return.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal with your order number and email address to select the items you wish to send back.

• 2.
  Prepare the Package

  Securely pack the items in their original eco-friendly packaging, ensuring all tags and seals remain intact to qualify for a full refund.

• 3.
  Ship It Back

  Affix the prepaid shipping label provided via our portal and drop the package off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned goods, we will process your refund to the original payment method within 5 to 7 business days.